We are continuing to monitor for any further issues.
Posted Feb 21, 2023 - 17:06 EET
Monitoring
The service is back to normal but we keep monitoring the situation closely.
Posted Feb 21, 2023 - 17:05 EET
Update
We are continuing to work on a fix for this issue.
Posted Feb 21, 2023 - 15:50 EET
Identified
Throuput has recovered to normal levels. There is still a backlog of jobs waiting to be processed, so processing times may still be lower than usual. We are on it...
Posted Feb 21, 2023 - 15:50 EET
Investigating
We are currently seeing low transcoder processing speeds and higher than usual error rates. We are investigating.