All Systems Operational

About This Site

Welcome to the status page for Xvid cloud services.

Transcoder Service ? Operational
CDN Service ? Operational
Website/Dashboard Operational
REST API Operational
E-Mail Notifications Operational
Payment Processing Operational
Alerting Operational
System Metrics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Uptime ?
Fetching
CDN Uptime ?
Fetching
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Resolved - This incident has been resolved.
Oct 13, 13:07 EEST
Update - Since ~8:20 UTC we see all our services running normally again. We are still seeing some performance instabilities in the network of our provider but it should not have an impact on our services because we have enough redundancy elsewhere. We are continuing to monitor the situation closely.
Oct 13, 12:06 EEST
Monitoring - Meanwhile some services are slowly coming back. We regained access to one of our regional storage mirrors, which is enough to have all services fully functional again (though with still some performance impact). Also, we are still seeing some instabilities - most likely because the backbone routes are coming back up step-by-step now and so there's still an overload as not enough link capacity back online yet. We continue monitoring the situtation.
Oct 13, 11:33 EEST
Identified - Unfortunately, the problem at our upstream provider still persists. From what we've heard they have misconfigured their core routers due to human error which caused their entire backbone to go down and resulting in a global outage. We currently cannot access any of our cloud object storages in any region which has a major impact on our transcoder service but impacts the CDN as well.
Oct 13, 11:09 EEST
Investigating - We are currently experiencing a major outage of our main upstream cloud provider. It's a total outage of all their systems and all regions. We suspect it might be a major issue related to their entire network because the outage is global. But we don't know more yet.
Oct 13, 10:30 EEST