Stalled transcoder jobs

Incident Report for Xvid MediaHub

Resolved

This incident has been resolved.
Posted Dec 17, 2024 - 12:20 EET

Monitoring

Affected jobs are completing successfully now. We keep on monitoring the situation closely.
Posted Dec 17, 2024 - 10:02 EET

Identified

We suspect a hardware fault on one of the server nodes that impacted all tasks scheduled on it. We've removed the faulty node and resumed the affected stalled jobs.
Posted Dec 17, 2024 - 10:02 EET

Investigating

We're observing an unusually high number of transcoder jobs that haven't successfully completed and keep pending on the task queue. We are investigating.
Posted Dec 17, 2024 - 09:20 EET
This incident affected: Transcoder Service.